PetSourcing Desk

Safety claims and test reports

Updated

A claim is only as good as the evidence behind it. A certificate is not a test report, a report is only about the sample tested, and a claim about protection or safety needs a named protocol. Ask for the full report, check it matches your product, and write claims you can prove.

What a test report must show

ItemWhy it matters
Lab name and accreditationTells you who did the test and whether they are independent
Standard or protocolNames what was tested and how
Sample descriptionModel, material, size and batch tested
DateOld reports may not cover the current production
Results and limitsThe measurements and the pass or fail criteria
ScopeWhat was and was not tested

A one-page certificate with a logo and a stamp is not the same thing. Ask for the report behind it.

Check that the report matches your product

Compare the model name, the materials, the dimensions and the color. A report on a similar item may not apply. If you change a material or part after the test, the result may no longer apply either, so ask the lab or an adviser.

Claims to treat with care

A buyer reads some words as promises. Words about protection, safety, non-toxic materials, crash performance, flame resistance, or approval by an airline or an authority all need evidence you can show. A supplier's wording is not evidence. If you cannot show the report, use factual wording about the product instead: materials, dimensions, tested weight and the conditions of the test.

Examples of wording to avoid unless you can prove it: "crash tested", "airline approved", "FDA approved".

Compliance is separate from claims

A test report is not the same as meeting a market's legal requirements. What applies to your product depends on the product, the materials and the market. Use the compliance checklist in the landed cost tool as a starting point and confirm with a testing lab or customs broker.

Keep your own records

Keep the report, the sample record and the production batch information together, and link each to the product version you sell. If a problem arises later, these records are what you will need.

Ask for the right documents per category

Strollers and car restraints need load and strength evidence; bowls need food-contact evidence for your market; powered mats need electrical safety evidence. The category pages for car seats and harnesses, strollers and cooling and warming mats list what to request.

Frequently asked questions

Is a certificate enough?

Not by itself. Ask for the full test report that shows the standard or protocol, the sample, the lab, the date and the results, and check that it covers the model you are buying.

Can a report from one market cover another?

Not automatically. Standards and limits differ by market. Ask what the report covers and confirm with your broker or lab what your market needs.

What should I do if a supplier says tested but cannot show the report?

Treat the claim as unproven and do not repeat it. Ask for the report; if it is not produced, remove the claim from your listing and consider a test of your own.

General information for planning. Not legal, customs or compliance advice. Requirements depend on your exact product and market.